Clear terms for confident bookings

Information we collect

We collect details needed to create bookings, respond to support requests, and deliver services safely.

• Name, phone number, email, and service address
• Booking date, time, selected service, and notes
• Provider application details when you apply to work with us

How we use information

Your information helps us confirm appointments, assign professionals, improve support, and maintain service quality.

• Confirming and managing bookings
• Sending service updates and references
• Improving safety, hygiene, and customer experience

Booking terms

Customers should provide accurate details, be available at the selected time, and keep the service area ready.

• Slots are subject to live availability
• Changes or cancellations should be requested as early as possible
• Additional services may require updated pricing or timing

Service standards

Creek World expects professionals and customers to maintain respectful, safe, and hygienic service conditions.

• Professionals follow quality and hygiene expectations
• Customers should mention allergies or special requirements
• Unsafe or inappropriate requests may be refused

Contact

For privacy, terms, or booking questions, contact Creek World support using the details in the website footer.